Case Closure

Country Code or Name:


Case Number:


1. The respondent of this survey is a representative of:

Customer Country  
SAO  
Other  

2. Identify what service you have received from the U.S. Army:

FMS  
Other  

Please select your level of agreement with each statement.


Strongly Disagree Disagree Neutral Agree Strongly Agree
3. We are satisfied with the case closure process. 

4. We are satisfied with the timeliness in which the case was closed. 

5. The close out of the case met our needs. 


6. What is your overall rating of how the U.S. Army does Case Closure?

Excellent  
Very Good  
Good  
Fair  
Poor  

Comments (on how case closure can be improved):